Our CustomerFirst® Technical Services group is available to provide your organization with technology and infrastructure management during the implementation and throughout the lifecycle of your system.
A technically qualified Technical Services consultant is sent to your site to install the application software and conduct the standard tests. We ensure proper software installation and technical compatibility with your hardware and software environment. In most cases, our software is installed, tested, and demonstrated within three to five days.
Our Technical Services consultants can also provide your organization with the following services:
- Verification of hardware and environment requirements
- Platform preparation
- Software, hardware, and network installation
- Database set-up
- Server and client configuration
- System tuning & problem solving
- Application upgrade support